Cancel office 365 free trial

For some reason, I found that waiting for online chat responses intrinsically frustrating than listening to elevator muzak. Make sure to copy the text from the chat window and save it before closing the chat window.

It is handy to have a timestamped copy of the conversation, if only to publish it on the internet Sorry to be part of the finger pointing merry-go-round. But there are no official published fixes from MS for your problem. We can provide generic answers. You have to pester MS for help or ask for your money back. Many Microsoft products and product upgrades can be purchased via a retail store or online, then downloaded to your computer as an Electronic Software Download.

In addition to buying your Microsoft product directly from Microsoft, you may have purchased it from another company. Please select the appropriate issue below to get assistance:.

I need assistance with downloading electronic software that I purchased from an Online Retailer. I am unable to find my product key 25 character alpha numeric product key or my product key did not work. None of the issues above describe my issue or question.

Note Microsoft provides technical support at no cost for problems that involve the installation of Microsoft Office system.

Answers to common questions. Links to customer service and technical solutions, downloads, updates, service packs, answers to top issues. You may request for a Call back or Chat with a tech. Phone Support for When you have Buy Office questions - online store orders, download, or product keys. Use the phone number if you have questions regarding online store orders, download, or product keys.

This thread is locked. For more info, see Change the payment method for a Microsoft subscription. To see our complete cancellation policy, see Microsoft Store Terms of Sale. Cancel a Microsoft subscription. Table of contents. Manage Office apps and Microsoft Manage Microsoft Renew or cancel Microsoft Share your subscription. Switch subscriptions. Sign in to Office apps. What Office version do I have?

Microsoft Family More Which language do you need? Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! DoNotPay helps you cancel any subscription. Once your subscription has been canceled, you will receive an email of confirmation. No, it does not. After your free trial ends, Microsoft allows you a 30 days grace period. This means that all your data is still available in case you decide to purchase Office After 30 days, the data will expire.

You will see the charges on your credit card statement. Yes, Microsoft prorates the cancelation of Office service. There are many great alternatives to Office Here are the best ones. If you do—DoNotPay is your friend. Use the app to win your case—as the holders of the prestigious ABA Brown award , we have a fantastic track record of helping our clients get their money back.